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Our Team
The people behind Furnace Direct
Jeren Hamlin
Lead Technician
Leading the Technician side of Furnace Direct. Helps with Furnace Direct Pro relations and ensuring all clients have a great experience.
Michael Chen
Fulfillment Operator
Coordinating with our distributors and carriers to make sure every Furnace Direct system arrives on time, safely packaged, and ready for installation.
Emily Rodriguez
Customer Success Manager
Ensuring all customer finds the perfect heating solution. Follows up on any product support issues.
Andrew Chiappetta
Backend Operations Coordinator
Oversees product data and order logistics to keep Furnace Direct running efficiently.